Terms & Conditions

Our Commitment to Protect Your Privacy

WE undertake to respect and safeguard the confidentiality of your personal data and privacy, and to strictly observe the requirements of the applicable laws and regulations.WE have formulated this Policy to set out how we collect, use, disclose and maintain your personal data.

Collection of Personal Data

WE intend to use your personal data in direct marketing and we requires your consent (which includes an indication of no objection) for the following purposes (if applicable):

• applying for any membership schemes of us;
• applying to be a contractor, agent or supplier of any products or services of us;
• applying to be an employee of us;
• registering for any activities, competitions, lucky draws or surveys organised by us;
• using any online shopping platforms of us;
• using any interactive online platforms of us; and communicating with us.

If you do not wish to receive information about promotions, discount offers, products and services for direct marketing purposes, you may exercise your opt-out right. 

WE provide an option to unsubscribe or opt-out of further communication on any direct marketing communication sent to you. You may also opt-out by contacting us.

Use of Personal Data
The Personal Data provided by you may be used by us for one or more of the following purposes:

• to confirm and verify your identity;
• to manage your member account;
• to handle your inquiries, complaints, applications and orders for products or services;
• to understand your preferences in order to provide with you more appropriate information about promotions, discount offers, products and services, and to provide with you relevant details from time to time;
• to manage, operate and maintain the activities or services provided to you by the;
• to announce the winners of any activities, competitions or lucky draws organised by us;
• to provide after-sales services to you;
• to request payment for our services;
• to send you e-Cards and relevant materials;
• for investigation, statistics or research purposes, and for formulating or improving services quality, operation policies, marketing and promotional strategies;
• to investigate suspicious dealings and to assist in preventing and detecting crimes; and for disclosure in accordance with the laws.

Disclosure of Personal Data
WE will keep the Personal Data provided by you confidential. Your Personal Data may be disclosed or transferred by the Group for the abovementioned purposes (whether or not within the Hong Kong Special Administrative Region) in the following circumstances:

• to disclose to the agents, services providers (e.g. expert consultants, banks, technicians, marketing research companies, telecommunication or internet services providers, data entry companies etc.) (collectively as “Third Parties”) employed by us to provide administrative, telecommunication, computer and information technology, payment, third party debt collection institutions, daily processing, mailing, marketing research, promotional services etc., in order to facilitate the carrying out of the abovementioned purposes;
• services providers or retailers in cooperation with us to provide promotional offers, activities or awards (collectively as “Participating Merchants”); and/or
• the subsidiaries and affiliated companies of us (i.e. our holding companies and the subsidiaries of such holding companies) with a view to provide relevant products or services, or to handle relevant applications, and to improve operational efficiency.

The aforementioned Third Parties, Participating Merchants and the subsidiaries and affiliated companies of us are subject to the duty of confidentiality, and shall only use your Personal Data for the purpose. To disclose to the Government, law enforcement authorities and/or third-parties required by laws or court orders in order to protect the Group’s rights and to assist in deterring illegal activities; and when the Group engages in mergers, acquisitions or the sales of all or the majority of shares to Third Parties, your Personal Data may incidentally be transferred to such Third Parties. 

Except for the above disclosures, WE will implement all reasonable measures to ensure that the Personal Data collected from you be kept in strict confidence and will not be sold, rented or transferred to any third parties for any other uses.